Your medical record
Prescriptions, reports and results in one place. Available from your phone, and shared only with the people you authorise.
SantéLink+ patient app
Your Health, One Tap Away
Access certified doctors, book instant clinical appointments, retrieve lab reports, and manage medical prescriptions securely right from your smartphone.
The patient app
Everything you can do from your phone
Appointments and emergencies
Book a slot with your usual practitioner or report an emergency. You see the facility's real availability, not a request waiting for a call back.
Your results wherever you are
Test results reach your space as soon as the laboratory validates them. No more going back for the paper, even from abroad.
In app payment
Pay by mobile money or card with PayFlowGeek. You see the amount requested by the facility before paying, and you keep the receipt.
Find your expert
Search for a doctor, a clinic or a laboratory by specialty and city. The directory is open without an account.
Look after a loved one
With their consent, manage the appointments and results of a parent or a child from your own account.
- Certified Doctors
- Patients Served
- Patient Rating
- On-Call Support
- 24/7
SantéLink+ Intelligence
Arrive prepared, without playing doctor
The pre-consultation prepares the conversation and the concierge guides you. Guidance does not replace clinical judgement, and no diagnosis is made.
Assisted pre-consultation
Describe how you feel before the appointment. The summary reaches the practitioner, who starts the consultation already knowing the essentials.
You review before sending
Nothing enters your record until you have read it. You can correct it or choose not to send it.
The concierge guides you
It takes you to the right service, the right practitioner or the right page. It tells you when to see someone and never makes a diagnosis.
WhatsApp channel
Ask your question on the channel you already use. Conversations follow the WhatsApp terms of use.
OUR CORE PROMISE
Seamless healthcare, anytime and anywhere
Secure and private
Your health records are strongly encrypted and shared only with verified practitioners you explicitly authorise.
Appointments on demand
No more endless waiting times. Book instantly and get an immediate confirmation within seconds.
Patient centred choice
SantéLink+ charges no additional service fee: you pay the clinic's official rates directly.
All in one health centre
Bring together diagnoses, clinical consultations and electronic billing effortlessly on a single platform.
Payments
Pay for your consultation, with no advance and no middleman, anywhere in the world
Network payments are handled by PayFlowGeek. Mobile money or card, in the app, with a receipt.
You see the amount requested by the health facility before confirming. SantéLink+ takes nothing from your consultation and adds no service fee.
What is covered
Consultations, tests and prescriptions paid to a facility in the network. The receipt stays in your space, and you can export it whenever you are asked for it.
Amount requested by the facility
To payXAF 15,000
- Consultation
- XAF 15,000
- SantéLink+ fees
- XAF 0
- Total
- XAF 15,000
Payment method
Mobile money
Registered operator
Bank card
Via PayFlowGeek
Receipt kept in your space
Your health journey, from your phone
Download the SantéLink+ Patient app. Access your medical records and book appointments instantly from your smartphone.
Amina Tchinda confirmed your appointment.
Éric Fotso joined your Douala Community Health team.
Marie-Claire Atangana just launched the 10,000 Vaccinations Challenge.
The questions you ask us
About your account, your documents, payment and what SantéLink+ does not do.
No. Creating an account, finding a practitioner, booking an appointment, receiving your results and paying for your consultation cost you nothing. You only pay the amount requested by the health facility, and SantéLink+ takes nothing from it.
You, and the practitioners you give access to. Your record belongs to you: you grant and withdraw access from your space, whenever you want.
Yes. Your results and reports reach your space wherever you are, even abroad, and you pay for your consultation in the app.
The app works on a weak network. Your documents stay readable offline, and whatever you send goes out as soon as the network is back.
No. The concierge guides you to the right service or practitioner, it never makes a diagnosis. Guidance does not replace clinical judgement.
Ask for your account and data to be deleted on the network's WhatsApp channel. A member of the team handles your request and confirms the deletion.
Can't find your question?
Write to us on the network's WhatsApp channel, a person will answer you.
Find your first practitioner
The network directory is open without an account. You only create an account when you book.